How can we help you?
Select your Buitron Inc. application below to access dedicated support resources, app-specific diagnostics, and contact portals.
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Highly Recommended: Submit Support Inside the CityLine App
To help us diagnose GPS sat-lock, geofencing boundary alerts, or IRS mileage ledger tracking issues, please submit support inside the app so we can safely read your device's local location settings and background permission state.
Why this is 10x faster:
- Automatically packs secure, anonymized hardware telemetry (iPhone Model, screen resolution).
- Attaches critical software diagnostics (active iOS/Android build, local SQLite status).
- Completely bypasses routing wait times, dropping directly into our active developer queue.
To submit in-app: Open CityLine on your phone → Tap Settings → Scroll to Support → Tap "Contact Support."
Other Ways to Reach Us
If you cannot open your app to submit a ticket, please use our email portal. Ensure you send the request from the email address registered to your account.
Support Email
[email protected]Global Headquarters
Buitron Inc.
Los Angeles, CA, United States